Returns & Exchanges
At Earthing Harmony Products, we want you to be completely satisfied with your grounding journey. If you are not happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all cords, testers, and documentation are included to qualify for a full refund.
Ship the Product
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping the tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing